Concentrix Corporation is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.
Your typical day:
As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.
You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers’ expectations unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.
What you need to have is:
What do you get from us?
W naszym zespole będziesz telefonicznie, mailowo oraz przy pomocy chatu wspierać użytkowników międzynarodowej firmy z branży systemów płatności....
Twój zakres obowiązków: bieżący kontakt i obsługa Klientów oraz Partnerów DB Schenker (kontakt telefoniczny, mailowy w języku polskim oraz angielskim)...
Będziesz odpowiedzialny za wsparcie - telefoniczne i mailowe - klientów firmy zajmującej się sprzedażą topowych marek odzieżowych. Szukamy osób,...
W naszym zespole będziesz telefonicznie, mailowo oraz przy pomocy chatu wspierać użytkowników międzynarodowej firmy z branży systemów płatności....
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