Process Controller main responsibility is to control, coordinate and cooperate with Business Units, Customers and higher/lower level support functions in specific aspect of the ITIL process in Service Management area as well as to support and execute specified process raised by Customer or Service Manager.
Behavioral Competencies:
Professional Competencies:
HUMAN-CENTRIC ENVIRONMENT
EMPOWERMENT
WORLDWIDE IT SOLUTIONS
CAREER CHOICE AND OPPORTUNITIES
Behavioral Competencies:
Professional Competencies:
HUMAN-CENTRIC ENVIRONMENT
EMPOWERMENT
WORLDWIDE IT SOLUTIONS
CAREER CHOICE AND OPPORTUNITIES
People Management. Manages, motivates and develops a small team of service desk employees, ensuring that the service levels constantly improve and contribute...
People Management. Manages, motivates and develops a small team of service desk employees, ensuring that the service levels constantly improve and contribute...
People Management. Manages, motivates and develops a small team of service desk employees, ensuring that the service levels constantly improve and contribute...
Coordination and management of the process related activities Process execution Development and understanding of the customers’ environment and service...
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